Product Business Meetings and Updates

Aleph PWG Business Meeting
Gerard Bennett, Systems Librarian, University of Westminster
The Aleph Product Working Group business meeting will include a review of the group’s activities and elections of officers as necessary.

Aleph Product Update and Q&A
Carmit Marcus, Ex Libris Product Manager for Aleph, Voyager and MetaLib
Update on Aleph developments. This will be followed by the product Q&A session in which Carmit will address questions submitted by users.

ARC SIWG – product update / experience and expectations
Marcus Zerbst, ARC SIWG coordinator / Systems librarian, Zentralbibliothek Zuerich, Switzerland
Topics include product update, enhancement poll status, user presentations and ARC users’ expectations

DigiTool and Rosetta Product Update and Roadmap
Tomer Paz, DigiTool Product Manager, Ex Libris
DigiTool and Rosetta Product Update and Roadmap

DigiTool Business Meeting
Guido Goedemé, Afdelingshoofd ,Koninklijke Bibliotheek van België
The DigiTool business meeting will include the election of the members of the product working group, and a report of the activities of the PWG.

Primo PWG Update and Business Meeting
Mandy Stewart, Resource Discovery Projects Manager, British Library
As the Primo PWG is new this session will be used to discuss progress so far and to elect members to the PWG leadership going forward

Consortia SIWG (constitutive) meeting
Peter Klien, The Austrian Library Network and Service Ltd and Ari Rouvari, The National Library of Finland

• Business meeting (proposal: merge of the SIWG on ILS Consortia with the SIWG on ML/SFX Consortia; acceptance of the merger; election coordinator and deputy coordinator)
• Presentation: Finland’s different consortia (Ari Rouvari)
• Presentation: The URM Focus Group on Consortia (Peter Klien)
• Miscellaneous

Verde Business Meeting
Andreas Sabisch, Verde Project leader; IT-manager, Freie Universität Berlin, Universitätsbibliothek and Verde Product Working Group Coordinator
The Verde business meeting will include the election of the members of the product working group, and a report of the activities of the PWG.

Verde Update und Q+A
Update, Netti Lagace, 30 Minutes
Q+A, Mod. Andreas Sabisch, Q: Richard Cross, A: Netti Lagace

Voyager Business Meeting
Michael Fake, Library Systems Manager, London School of Economics & Political Science and Voyager Product Working Group Coordinator
The Voyager business meeting will include the election of the members of the product working group, and a report of the activities of the PWG.

Voyager Product Update and Roadmap
Mike Dicus, Voyager Product Manager, Ex Libris

Member Presentations

Self Service Aleph (lockers, baskets, SIP2, RFID?)
Bas Vat, Project Manager / Consultant Library Systems, Leiden University Library
Several initiatives for Self Service checkout using Aleph are under way in Dutch University Libraries. At Leiden University a project is under way to realise Self Service via lockers, using the Aleph SIP2 possibilities. Beta testing is scheduled for July 2009, production for September 2009. The presentation will give information about the why and how of the project, the beta period experiences and the implementation issues with Aleph SIP2. Utrecht has started to enable all of its items to use RFID in addition to Barcode as item identifier in February 2009. Using the same vendor chosen by the University of Amsterdam, Utrecht outsourced the actual tagging and programming of the tags to the vendor of our self service machines and RFID antenna’s. Both libraries had to suffer a European tender to decide for a vendor. In Utrecht University Library, tags are only programmed with the current barcode of the item and the ISIL code of the library. EAS (Electronic Article Surveillance) of the RFID-tag is also used therefore all detection gates had to be changed.

At the time of the presentation, more than 1.000.000 items will be tagged, all of them available from the open shelves at various branch libraries. The items in closed stock will be tagged at the moment they are requested for loan by a patron. This will be an ongoing process. Utrecht uses 7 self service machines at 5 different locations and is planning to purchase two self service sorting machines. At the University of Amsterdam two projects are being carried out. The first is replacement of the ILS: migration from OCLC-PICA LBS to Aleph, STP August 15, 2009. The second is implementation of self check-in and check-out with RFID and Autocheck machines. The first objective was to implement RFID self check with existing LBS system and then migrate to Aleph, but this idea was abandoned because of problems integrating RFID with LBS. After testing RFID and SIP2 protocol in Aleph, the new plan is to go live with RFID self check shortly after Aleph Switch to production. Information from Utrecht University Library, who are using the same RFID self check provider in combination with Aleph, has been very helpful.

Easy OPAC enhancements
Matthew Phillips, Systems Librarian, University of Dundee
The talk will cover embedded search forms, browser search plugins, bookmarking and other small but easy enhancements to the Aleph OPAC or MetaLib. The ideas may be applicable to other catalogues such as WebVoyage too. The talk will also explore how we can measure the effectiveness of the enhancements.

I Can’t buy ARC!
Augusto Ribeiro and Tiago Fernandes, University of Porto, USE.pt member
Statistics are important to libraries in order to get indicators to help management decisions, and ARC is the application that we already have to get this indicators. However, most of the small libraries can’t buy this application and alternatively they produce statistics by querying directly the oracle database, which is not an easy option. We intend to present our solution is to create some services in the different modules that can produce the most important statistics of ALEPH usage. This solution is based on the Custom Services available for ALEPH. Our scripts can be shared and used in all ALEPH installations that use the same database structure. Actually we have a multi-base ALEPH installation of version 18. Additionally, these services can send the results directly to an e-mail specified by the user and they can run as a job too. We intend to share our services with ALEPH community and explain how they can produce other statistics based on these services. Also we will give the indications to install and use our services.

Breakout session on URM – the Aleph-DACH Study Report
Ronald M. Schmidt, Head German Library Statisstics, DACH board. Hochschulbibliothekszentrum NRW, Cologne, Germany
The Aleph-DACH Study Report addressing the needs and wants of Ex Libris users from German speaking countries will be described and discussed. Other, similar studies may be reported on as well if they can be identified. The goal of this session is to give IGeLU members the opportunity to report on local efforts to articulate desires for the library system of the future.

Wishful thinking: If Aleph could send an article OpenURL…
Ruti Sahami, Electronic Services Librarian, College of Management, Rishon Le-Zion, Israel
Electronic course materials present a challenge to academic libraries: On one hand, libraries are obliged to keep materials’ copyright; on the other, they are committed to offer students an easy access to their course materials. A way to satisfy both interests is by linking from the reading list citation to the library’s copyrighted full text article. In other words, a link resolver is the right tool to address this need. At the College of Management we use Aleph and its Course Reading module for managing course materials. Integrating them with SFX seems the next logical step: taking SFX’s capabilities for generating OpenURL, we could use it for linking from the Aleph record that contains the article citation to the SFX menu. Right now this is only a wish and not a reality: Currently Aleph offers the SFX button for records at journal level only. A linking at the article level, if it becomes available, will save the laborious work required for generating the links manually. This presentation aims at raising attention to the potential of this implementation and discussing ways to promote its development.

Working with webservices
Daniel Forsman, Systems Librarian, Jonkoping University Library
A general introduction to the world of webservices and some practical examples on how you can work with them. With the MetaLib/Aleph X-services and the SFX API libraries now have other means of interacting with their Ex Libris products. Webservices for libraries are rapidly becoming available and exploited for creating integrated services, this presentation looks at some of these and aims to give the audience inspiration, tools and a understanding of different webservices and what can be done.

“Every reader his book”: recommendations in Aleph
Matthew Phillips, Systems Librarian, University of Dundee
The talk will cover methods of recommending to patrons material which they may find useful. These will include exposing related material in the OPAC, producing lists of new material in a subject area, and personalised recommendations based on past borrowing activity.

The OPAC is dead – Long live the OPAC – workshop
Daniel Forsman, Systems Librarian, Jonkoping University Library
This session will be something different for the IGeLU conference – a cross between a lecture and a workshop focusing on the OPAC and library website. Prior registration will be required directly with the presenter. Details on registering will be provided. People who attend this workshop must come prepared. They will have to work with some assignments prior to the conference. At the workshop they should be reatdy talk about the role of the OPAC, library website, what features we want, best practices and best examples of what has been done (regardless of system). The number of people attending will be limited to 30.

Patrons’ Collective Intelligence and Communities of Practice: let the OPAC go out and have a social life
Filipe Manuel dos Santos Bento, Information Manager/Computer Specialist, Documentation Services, University of Aveiro Campus Universitário Santiago and Lidia Oliveira Silva, Assistant Professor/Researcher at CETAC.media, Communication and Art Department University of Aveiro Campus Universitário Santiago
In a contemporary society where web 2.0 services are steadily growing in number both for functionalities offered and of users adopting them, it is important to examine which of these services are the core ones that should be offered by Libraries’ online services and how these affect Patrons’ routines.  With PRIMO, Ex Libris brings to the resource discovery and delivery scenario some basic web 2.0 and social networking components that users, native consumers in most cases, expect to have as inherent functionalities. But are Libraries ready to be 2.0? The resulting folksonomy from social tagging does bring valuable benefits to the search and retrieval process and the communities of Patrons? Are there some caveats that we should be aware of?  In this presentation, the authors look at these social tools and analyze their potential for promoting patrons’ collective intelligence and empowerment, applying it to Communities of Practice’s creation, identification and expansion, not overlooking some possible drawbacks that need to be tackled. A second section presents a summarized study case of a Service that might serve as an example that, if well tailored and target to the users, these 2.0 services although not novel, can hold precious value to the “Data, Information, Knowledge, Wisdom” flow.

The wireless library – Extending Aleph with mobile services
Helene H Svihus, Systems Librarian, Sølvberget, Stavanger, Library and Cultural Center and Christian Aune Thomassen, CTO, WapTheWeb AS
Sølvberget, the public library and Cultural center of Stavanger, Norway has in cooperation with the Norwegian company WapTheWeb AS developed a number of mobile services for Aleph 16.02. This presentation is a case study of how this was accomplished. An overview on how to use Aleph X-services to offer mobile-adapted OPAC and web pages will be given. Making it possible to search the catalogue, issue hold requests, delete hold requests and renew loans through the mobile phone. To best serve the large number of different mobile phones, we use device detection to determine and serve the correct markup and image sizes. The overall goal being to provide the best possible user experience.The presentation will also show how SMS can be used to renew loans and to send overdue and hold-shelf notices.The demand for mobile services is increasing rapidly. Experiences with mobile services, statistics on use and marketing strategies will also be discussed.

Not out of the box: Recent DigiTool extensions in Bavaria
Matthias Gross, Bavarian Virtual Library, head of division, Bayerische Staatsbibliothek, München
Several add-ons to DigiTool in the Bavarian installation are presented in detail, e.g. splash pages or support for external viewers. It is shown what can be done to meet some specific needs of the libraries – and where there are limitations.

Digital Preservation: The Next Library Frontier
Edward M. Corrado, Head of Technology, Binghamton University
In this presentation we will review the roles, both past and present, that libraries have played in regards to preserving information. The roles libraries will have preserving scholarly content in the ever-increasingly born-digital world will be explored along with an examination of the issues involved with digital preservation. Topics covered will include how digital preservation relates to and differs with digital repositories, the type and level of institutional commitment required, and collection development issues related to digital preservation.

Digitizing newspapers – a case study
Yves Maurer and Carlo Blum, IT Department, National Library of Luxembourg
The national library of Luxembourg is using DigiTool to store and present a large collection of digitized historical newspapers. The case study presents an overview of the digitzation workflow from paper to web. METS/ALTO is explained as it relates to the project and DigiTool. The new snippet functionality in DigiTool is shown in the context of a large fulltext repository. The User Interface customizations and enhancements, such as a calendar interface for browsing, are also presented and explained.

Trying to Stay Afloat in Today’s Ever Expanding Storage Pools
Bob Trotter, Information Technology Manager, GIL Consortium; University System of Georgia
GIL supports the unix hardware used in with the Digital Library of Georgia (DLG), Media Archives and Peabody Collection, and the Russell Political Research Library. All of these departments have one or more digitization projects going on. The DLG has been digitizing images for years, and has, for year and a half, started digitizing newspapers from our Georgia Newspapers microfilm collection. The Media department has a video digitization project ongoing. It is GILs job to come up with the best way to store and preserve these collections with increasingly fewer fiscal resources. This session will describe our efforts on this score, and briefly will also go into some of the different architectures available, such as SAN, NAS, ZFS, HSM, and SAM-FS. Included will be a brief look at a few of the many companies offering storage solutions.

MetaLib Review “2 years on“ the librarian’s perspective
Amanda Southam, Senior Subject Librarian, University of Plymouth
It is 2 years since the implementation of MetaLib at the University of Plymouth and members of the Project team have been reviewing its functionality and effectiveness from both the library users and librarians’ perspective. This paper will give the background for the decision behind the purchase of MetaLib, its subsequent implementation, initial expectations of the Project team and what limitations were realised early on. The ways in which MetaLib was initially promoted to all our users and how expectations were managed will be discussed as will the outcomes from a MetaLib Survey and the recommendations suggested. The most successful features and functions of MetaLib and ‘what has worked well’ as well as what has been less successful with our users and librarians now that there are two years of experience will be reviewed. In conclusion, a look to the near future: What can we do to improve the users’ experience of MetaLib? Is MetaLib now the most appropriate way of facilitating access to our e-resources? What are the alternatives? Should we be even thinking about changing a service that is now familiar to many? All these questions are relevant as we consider the future of the Ex Libris ‘URM’ strategy.

Database workflows: a diagram for success
Bryan S. Vogh, Head of Systems, University of Wisconsin, Eau Claire
There was an identified lack of understanding of the MetaLib and Voyager workflows at the McIntyre Library. A task force was created to identify issues in the process of testing, acquisition, maintenance and removal of database resources. After creating diagrams of the workflows the following key issues were identified: refinement and clarification of staff roles was needed and that clear communication is needed to succeed in moving a database through its life cycle. Attendees will learn strategies that were employed to increase communication and how diagramming allowed the staff to understand and improve the workflows.

Consortial SFX – Common Gain … and Common Pain
Mathias Kratzer, Bavarian Virtual Library, Deputy Head of division, Bayerische Staatsbibliothek, München
Following a brief (i.e. not too technical) introduction to the SFX consortia installation of the Bavarian Library Network the most pleasant synergy effects of this system setup are pointed out. However, the audience can also expect some of the consortia administrators’ inside stories on the tedious to annoying aspects of their everyday work.

Down and Out – How Long is Your Recovery Time?
Brian Flaherty, Assistant University Librarian (IT), The University of Auckland Library, New Zealand
How long can you afford for your Library applications to be “down”? Increasingly if your resource discovery tools are offline then your library is effectively closed. Just as libraries have Recovery Plans for floods, power outages etc, so we need to assess and manage the risk to our online services. Can you afford the hours/days it takes to recover data from tapes, rebuild a server, reinstall and customise an application? This presentation discusses Disaster Recovery strategies at the University of Auckland Library for Ex Libris products – Voyager, MetaLib, SFX, DigiTool and Primo and suggests what Ex Libris could do to improve its support in this area. Practical issues covered include mirroring data, synchronisation schedules, “read-only” versions, virtual IP addresses, foundry load balancing, server virtualisation and seamless fail-over.

Failover and Failback without Fail
Gerard Bennett, Systems Librarian, University of Westminster
At the University of Westminster we are moving our library systems (Aleph, MetaLib, SFX and Verde) to virtual servers using VMware ESX server, and Sun Microsystems’ Unified Storage System. The presentation describes what we are doing, why we are doing it, and what we achieve from this for disaster recovery and business continuity, and well as noting some lessons learned.

We’re in this together: project ownership, management and the art of collaborative inclusion
Pascal Calarco, Head, Library Information Systems and Mark Dehmlow, Electronic Services Librarian, Electronic Resources & Serials Access, University of Notre Dame/Michiana Academic Library Consortium
Analyzing, decisioning, planning and implementing technology projects effectively in libraries today requires broad ownership, inclusion, and transparency throughout the entire project lifecycle. We will present our experience from implementing many projects large and small over the last five years at the Hesburgh Libraries, University of Notre Dame and present best practices and lessons learned. Of particular focus will be our approach to managing our consortial Primo implementation, which builds on our Aleph distributed upgrade implementation approaches.

Technologies and Techniques for Customizing ExLibris Products
Mark Dehmlow, Digital Initiatives Librarian, University of Notre Dame
ExLibris’ open platform strategy opens up a world of possibility for libraries to customize and extend Ex Libris products. This session will introduce many different technologies that can be used in this context, describe what they are, and how they can be implemented. Technologies covered will include AJAX, XSL, XML, web services, JSON, and others. For each technology discussed there will be a practical demonstration of how that technology can be applied to an Ex Libris product.

Primo PWG Panel Session
Mandy Stewart, Resource Discovery Projects Manager, British Library; Gary Johnson, Assistant Director, College Center for Library Automation, Florida; Richard Masters, Programme Manager, British Library; and Laszlo Gercsov, ADT Technical Support, University of New South Wales
This session will introduce the new Primo Product Working Group and explain what we have done so far to establish the group. We will then hold a session of three presentations and a panel discussion; one presentation to be by Gary Johnson on Primo consortium issues; one presentation by Laszlo Gercsov from New South Wales (to be confirmed though); one presentation to be by Richard Masters from the British Library on the use of Primo for searching archives and manuscripts data. This will be followed by a panel discussion for questions about both the presentations and any other Primo related issues which attendees wish to discuss.

Using SFX tools for analysis of e-journal holdings
Liesbeth Oskamp, Service Manager, Koninklijke Bibliotheek, Netherlands
The national library of the Netherlands subscribes to a large number of e-journals. Access to these journals is supplied through MetaLib and SFX. With the increasing costs of subscriptions, it is time to take a critical look at the usage by our patrons. Also, we need to check our packages for overlap. A thorough analysis of our e-journal holdings will take place in the coming months with use of the data available in the log files and SFX statistics, and with aid of the SFX collection tool. The results will show us whether we should revise our subscriptions, and whether a reduction of subscription fees is possible. In this presentation I will take you through the process of analysis, and share the outcome with you.

A Reporting framework for Verde
Stefan Lohrum, Manager IT, Cooperative Library Network Berlin-Brandenburg (KOBV) and Andreas Sabisch, Freie Universität Berlin
Because Verde’s reporting facilities are very limited, there is a need to query the database directly using SQL-Statements. Because of the complexity of Verde’s database schema in general this a task for an experienced DBA. On the other hand many of these reports will be produced by system librarians as part of their every day business. In this talk we will present a framework where the DBA can prepare the SQL statements (having some placeholders for date ranges, codes etc.) and the system librarian can run them against the database. Resulting output is a text or csv file. Technically the framework is based on Jave and XML, so it should be no problem reusing it in other libraries.

From Green to Red – managing Verde as the signals change
Richard Cross, eServices Manager (Resource Discovery) and Helen Adey, Information Resources Services Manager, Nottingham Trent University
Ex Libris’ recent announcement that development work on the Verde application will be halted at the same time that the release date for URM v.1.0 has been pushed back raises major challenges for all institutions attempting to fully implement the electronic resource management tool. For those Verde sites which are running Ex Libris’ link resolver, there are additional challenges posed by the migration to SFX v.4 – not least the move from Verde-SFX synchronisation to Verde-SFX harvesting, a mechanism which may not be available at the time that SFX v.4 is launched. What should sites in the midst of Verde implementation now do; what do institutions need to consider when deciding what aspects of Verde to press ahead with and which to halt; how can sites prevent uncertainty around Verde’s future leading to ERM paralysis? This presentation will outline the technical and strategic imperatives that all sites working with Verde must now assess, as the traffic signals on the product roadmap change from green to red.

Limits of Verde
Andreas Sabisch, Verde Project leader; IT-manager, Freie Universität Berlin, Universitätsbibliothek
ExL has made a big decision for all Verde customers; they will only do maintenance for the product. New services will be developed as part of the URM system and will be applied to VERDE only if possible, e.g., the new COUNTER reporting. But the new version of VERDE will be a module in the URM system. Because VERDE will continue to be sold, every Verde Customer and potential buyers are interested in the question: what is VERDE able to do now? Using the experience in Berlin, we will show the limits of the system and the workarounds necessary for productive work with VERDE. This presentation should initialize a discussion about the use now and in future with the URM.

From Tomcats to Tomahawks and scalps: experiences of the Voyager 7 upgrade
Amanda Southam, Senior Subject Librarian, University of Plymouth
The University of Plymouth implemented V7 of Voyager together with the Tomcat skin in August 2008. Version 7 promised great changes to the user interface. As functional manager of the OPAC, liaising between systems librarian and end user, I looked forward with enthusiasm to the new version. Many hours of preparatory work ensued, test schedules were devised and the skin was prepared. What could go wrong? This presentation will cover how expectations were raised and crushed; how we came within hours of abandoning the upgrade and how the team devised cunning workarounds to allow us to go ahead. It will look at how despite the use of the test database the implementation of Tomcat meant we couldn’t know how some things would work once live. It will look at the impact on our services to our users, where we are now and our hopes and plans for the future.

Enhancing your Voyager Access queries: a series of ‘quick tips’.
Janet Lute, Integrated Library Systems Coordinator, Princeton University
The focus will be on Access queries and how to get the best data out of Voyager in the most efficient way. The presenter will go over a series of tips that will include: types of queries, joins, criteria, the BLOB, functions and expressions.

Reusing Search Statistics to enhance the use of Library Services
Morag Watson, Digital Library Development Manager, Edinburgh University Library
This presentation will look at the data held in search statistics in voyager and other library applications such as federated search tools, and institutional repository software and look at ways we can creatively reuse this to advertise these services and enhance users experience of using them. This paper would discuss the strategic purposes behind the use of the data and also the technical steps to extract the data from the applications, including scripts that can be made available and reused by the community, to present the data in web 2.0 tools such as rss feeds and word clouds. These developments are currently underway at my institution and we may have further enhancements / thoughts by IGeLU which will be after we have delivered the new services to users and gained user feedback on their value and use. The information presented will I think be of general interest to both voyager and other application users and while having technical elements is not intended as a purely technical discussion.

Now don’t panic but I think the OPAC might be dead
Peter Price, Library Systems Manager, University of Plymouth
At the University of Plymouth we are wondering if we can deconstruct the functions that have traditionally been delivered by an OPAC and ILS, and replace them with other information delivery solutions. As a teaching and learning support library we see alternative routes to library resources: OPAC information could be delivered via a new reading list system; web-services could deliver library account information via desktop widgets; whilst back office functions and data may be better stored in purchasing and accounting systems. Do we still need a ‘big deal’ approach from ILS suppliers or should we be looking to modularize library functions and transfer them, where we can, to existing institutional systems?

POSTERS

IGeLU A – Z
Peter Klien, The Austrian Library Network and Service Ltd
A short overview of IGeLU’s organisation and work

Exercises in democracy: uncovering the mysteries of IGeLU elections
Peter Klien, The Austrian Library Network and Service Ltd
A poster to make people understand who has to be elected when (Chair, SC, PWG coordinators etc.), how elections are organised, how people can cast their ballots and what lies behind the legendary “proxy votes”.

Conversion from Excel into ALEPH sequential
François Renaville, Systems Librarian and Paul Thirion, Director of the Libraries, University of Liège (Belgium)
Libraries must sometimes load records that are not available to them in a bibliographic format standard (Marc21, Unimarc…): integration of the book database of an academic research center, list of new e-journals bought by the library… This can make the conversion procedure of the data to the ALEPH sequential format quite hard. Sometimes the records are only available in Excel. This poster would explain how to convert easily in a few steps an Excel file into ALEPH sequential in order to load records with manage-18. Next to this procedure, ‘tab_fix’ and ‘fix_doc_do_file_08′ are of course used to correct or complete the data. The strength of that method is that no extra programming (perl…) is needed! Moreover, a basic knowledge of Excel is enough to understand and use that method.

Working with Ex-Libris as an Application Software Provider- a Personal Experience
Naomi Galor, Aleph Coordinator, The Marc Rich Library of The Interdisciplinary Center, Herzliya, Israel
Our poster describes the development, which led 40+ libraries including IDC to found The Israeli College Consortium (ICC) in 2005. Following much considerations we all decided to make the conversion to Aleph 500 together, implementing it in a unique model in which Ex-Libris serves as the ASP (Application software provider). This poster summarizes the pros and cons of working with such a model, from my personal experience. On the one hand it releases me from worries about hardware problems and data tables, leaving me more time to learn the different ALEPH modules. It also strengthens cooperation with Ex-Libris and among colleagues in other ICC libraries. On the other hand, I have to compromise, as some of our data tables, as well as web OPAC are shared by all ICC libraries. I depend on Ex-Libris for most data and configuration changes. In conclusion, I think these compromises are worthwhile, as we as we now have greater professional standardization
and we have achieved a major conversion to an advanced library management system which many of our smaller
academic libraries could not have achieved individually.

Integration of the Repository of Lisbon University in RCAAP
Cristina Domingues, Inst. Geofísico Infante D. Luís and Marta Nogueira, Serviços Documentação reitoria, Lisbon University.
The poster presents the Repository of Lisbon University and its integration in the portuguese national cientific repository known as RCAAP. After a brief presentation of the UL libraries and its information management system, the poster explains the creation of UL Repository. It also gives a briefly description of RCAAP and its integration requirements. Finally it shows the problems the Repository Working Group had to face to succeed this major integration. The aim of the presentation is to show to the audience that the integration of a DigiTool based repository in a non-DigiTool based one is possible but it brings some problems, mainly due to the descriptive metadata fields character limit number (e.g. the abstract DC field) and the local solution found to solve it.

Repository of LU: implications of the field limit number of characters
Marta Nogueira, Serviços Documentação reitori and Cristina Domingues, Inst. Geofísico Infante D. Luís and, Lisbon University.
The poster presents one experience regarding the implications of the field limit number of characters (DigiTool) in relation to the Institutional Repository UL collection. The limit is ok for the majority of the fields but one specific field, the abstract field, exceed very frequently this limit. The abstract field has a important role in institutional repositories and this apparent simple issue has different implications on it. The aim of the presentation is to show to the audience how this issue has implications at different levels and to different audiences (not only to libraries staff but also to end-users and in the harvest made from external platforms (RCAAP).

METs in Biblos-e Archivo
Maria Luisa Perez Aliende, Manager, Institutional Repository, Universidad Autonoma de Madrid (Spain)
Biblos-e Archivo is the name of the University Autonoma of Madrid Institutional Repository. DigiTool is the Exlibris software used since 2006. From 2008 it has been generalized the use of Mets (Metadata Encoding & Transmission Standard) documents which allow to express the names, locations and structure of the digital objects, and manage several types of metadata (administrative, descriptive and structural). DigiTool uses Mets standards in order to describe parent child relationships between objects, and show a structured (multi-hierarchical) map in the “Resource Discovery”. It is expressed using an XML schema generated by a program developed to create automatically met files. The content file may be in any format, text, video, audio and image are loaded in Biblos-e Archivo. Due to the nature of the University material and the software capabilities it has been chosen to avoid losing information about the relations between objects.

The implementation of MetaLib and SFX in Uniform Information Gateway and Czech subject gateways
Hana Nemeskalova, Reference and and Karolina Kostalova, ILL Services Department, National Library of the Czech Republic
We would like to present interface of Uniform Information Gateway (UIG), (http://www.jib.cz/V/?func=quick-1&new_lng=eng), its Info Portal and subject information gateways, developed as a part of joint project of National Library of the Czech Republic and Charles University in Prague. The UIG started in 2001 and uses MetaLib as a search engine and SFX for added functions. The Plone system has been selected as the portal solution of UIG Info Portal (http://info.jib.cz/uig?set_language=en) offering information for end users (helps, tips for searching, animations) as well as for libraries intending to integrate their resources to UIG or use copy cataloging through the UIG. All subject gateways take advantage of previous experiences with UIG development. They use the same technologies – Plone system for information portal which integrates the MetaLib and SFX functions – and also developed new functions. The main advantage of this solution is that users do not have to leave the portal, everything is available in one place with the benefit of one similarly looking interface. At present there are four subject gateways available. The KIV gateway (http://kiv.jib.cz/lis-gateway/view?set_language=en) provides resources from information science and librarianship, the MUS (http://mus.jib.cz/musica-subject-gateway/view?set_language=en) is focused on music and musicology. As the third gateway was ART (Art and Architecture, http://art.jib.cz/subject-gateway-art-and-architecture-art/view?set_language=en) and the last was the TECH for sciences, technology, and engineering (http://tech.jib.cz/tech-subject-gateway/view?set_language=en).

Trick-and-Treat: Some tricking with SFX’s local-Aleph-catalog Target
Ruti Sahami, Electronic Services Librarian, College of Manage
Many libraries, including ours, are interested in letting their users search all library journals from the SFX A-Z list. To that end, several problems need to be solved: First, the A-Z list includes our e-journals only. We should be able to include also journals that appear solely in print format. Second, linking from SFX menu to the catalog is of value only when the catalog record contains a holding info which can point the user to the library shelf. In cases where the catalog record is of an e-journal only, it does not add any info beyond what SFX menu had already given the user, and so a link is unnecessary. Third, we use the Aleph Plug-in program to ensure that a link to the catalog target appears only if the catalog actually has a record for the required journal. However, the Aleph Plug-in program itself is configured to search according to ISSN in order to determine if a threshold is met, and so a threshold is never met for journals without ISSN. We need SFX to introduce a link to the catalog in these cases as well.

SFX & DOI: How to make the best of it?
Inga Overkamp, Max Planck Society
There are so many ways in which a link resolver can use the CrossRef/DOI framework, that even experienced SFX administrators may find it difficult to keep the overview as well as to select and configure the services appropriately. The poster will summarize the DOI experiences of the MPG/SFX admin team by

• describing selected usage scenarios, incl. “Metadata lookup”, “Article level linking” and the “DOI cookie pusher”
• providing some concrete examples and discussing the pros & cons of each scenario
• advising on how to modify default SFX modules (like target parsers) to incorporate DOI information to the best advantage

AARLINK – persistent, shareable links for SFX
Daniel Tosello, IT Support Officer, AARLIN Consortium, Australia
While the OpenURL format used by SFX is useful for specifying works exactly, it tends to create excessively long links. These links cannot easily be written down on paper for distribution, and often cannot even be pasted into email or LMS systems without problems. I will be displaying an SFX plugin which makes sharing and embedding openURLs easier for end users: AARLINK, a simple but effective persistent linking plugin which generates tinyurl style redirect links.

Corrective Procedure for two million library records
Maria Kovero, Deputy Librarian, National Library of Health Sciences – Terkko, University of Helsinki
This poster explains the proactive approach the Helka libraries, including University of Helsinki libraries, National Library of Finland, and some special libraries, took to improve the quality of their library database before a data format conversion. The goal of the project was to improve the contents of the Helka library database before its data format conversion to MARC 21. A proactive tactic was preferred for many reasons, such as familiarity of the current format and the local library system. The poster illustrates how the project was run, along with lessons learned. It further describes how over two million bibliographic records were systematically and iteratively checked and how the problems were reported. Moreover, it shows how the workload was distributed in the libraries, and to what extent the record data was corrected. The chosen methods and technical tools are explained and also new tools are introduced.

From the store to your door
Peter Price, Library Systems Manager, University of Plymouth and Fiona Greig, Electronic Resources Development Manager, University of Plymouth
UoP has been pushing the OPAC forms to support a number of new service delivery solutions. These include Callslip ‘solution’, Voyager ‘form’ solution, Details of software on MFD? e-copy, Statistics / any positive feedback, Document delivery to the desktop and e-offprints. This poster and supporting materials outline the how’s, why’s and our review of the services.

Acquisitions on autopilot: EDI
Peter Price, Library Systems Manager, University of Plymouth and Fiona Greig, Electronic Resources Development Manager, University of Plymouth
University of Plymouth has been using EDI ordering from our main book supplier since 2004. A major benefit was to reduce the amount of paper generated in the Library, contributing to Plymouth’s status as one of the greenest Universities in the UK.
We then investigated EDI invoicing. Voyager was able to facilitate this, but our main supplier could not. This barrier and some local staff shortages lead to a delay of almost a year while they we trying to get things working. In the meantime we started using a second supplier and they were able – at a press of a button – to provide EDI invoices. Our main supplier then managed to get the basic functionality working.
We then looked at the EDI element of managing consolidation of journal services (i.e. having our journal supplier provide check-in details direct to Voyager and provide the materials “shelf-ready). Here Voyager is the problem as it does not support these elements.
Why EDI?

• The green agenda
• Time saving as back-office systems are automatically updated
• Speed of delivery of materials and payment
• Reduction of complaints of RSI in our staff
• Redeployment of staff into more interesting and challenging areas

Ghost busting at Plymouth or gremlins in the machine
Peter Price, Library Systems Manager, University of Plymouth and Fiona Greig, Electronic Resources Development Manager, University of Plymouth
Some Voyager problems defy easy explanation… For two years (V6 and 6.5) we suffered an intermittent problem where some patrons would acquire an excessive number of holds preventing them from using any self-service functions. The cause was never disclosed but appeared to be the result of holds not being cleared when a title recall was satisfied. Our user service staff named these “phantom holds”. It was with some relief when we upgraded to version 7 that phantom holds were no more. However It has been replaced by the even more gruesome “ghost request”. This new species reveals itself as pending holds which appear to attach themselves to random patrons whenever request creation fails for another patron. Although we have made flippant remarks about broadening our patron’s reading most of them are not amused. Our humour was tested further when Ex Libris warned us that we might find some dummy item types after upgrading to 7.0.2. Another ghost in the machine. And finally because we can never get the training database to match the production database exactly we have a few fake patrons in our production database to test various scenarios including the “ghost request”.